Channel Services Program Manager

Channel Services Program Manager

Rockwell Automation is a global technology leader focused on helping the world\'s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that\'s you we would love to have you join us!

The Channel Services Program Manager will lead the strategy and execution of our Distributor Delivery roadmap. This role requires commercial acumen, responsiveness, collaboration, and experience in distribution and sales. You will work closely with Sales, our Distributor partners, and the LCS Portfolio and Delivery teams to design and implement service solutions that strengthen our distribution channel.

Your responsibilities include:

• Develop and implement a global framework for partner delivery and partner focus on services by collaborating with portfolio leadership and regional sales and delivery teams.
• Partner with portfolio and regional leadership to define and execute strategies that enable consistent partner delivery across regions.
• Drive alignment between global services objectives and regional execution plans to ensure scalability and effectiveness.
• Build enablement programs for customer success and partner organizations to strengthen service delivery capabilities.
• Support implementation of partner-focused services sales enablement and growth plans.
• Collaborate with regional business leads and portfolio teams to deliver enablement and execution through the channel.
• Lead initiatives to grow lifecycle services globally, including transactional services (remanufacture, exchange, repair, field services, training) and ARR offerings (ISA, PMA, TC, etc.).
• Collaborate with sales enablement, marketing, sales operations, customer care, services delivery, and customer success.

Rockwell Automation is an Equal Opportunity Employer Disability/Veteran. If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, email our talent acquisition representative at RAApplicationsupport@ra.rockwell.com.