Associate Sales Coordinator

Associate Sales Coordinator

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization\'s success. We are committed to fostering a safe and sustainable work environment where safety is everyone\'s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

Our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

The Associate Sales Coordinator acts as a key liaison between distributors/customers and Rehlko, ensuring seamless communication and exceptional customer service. Reporting to the Manager - Sales Administration, this role is responsible for managing order entry, shipping processes, and maintaining accurate records to support the company\'s operational and financial success. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Order Processing: Enter and manage customer purchase orders in SAP, ensuring accuracy in pricing, terms, delivery details, and compliance with company policies.
• Shipping Coordination: Create and manage outbound shipments in SAP; collaborate with Logistics to meet service-level timelines.
• Export Documentation: Prepare and validate commercial invoices, packing lists, certificates of origin, and customs declarations in compliance with international trade regulations.
• Logistics Management: Coordinate ocean, air, and ground shipments, including freight quotes, Incoterms, carrier communication, and adherence to global compliance standards.
• Billing & Commission Support: Review, validate, and route documentation for commission and billing processes in partnership with analysts or senior coordinators.
• Issue Resolution: Address post-sale issues such as invoice discrepancies, returns, freight claims, and short-ship or damage claims.