Resident Services Coordinator (village At Lakeview)

Resident Services Coordinator

WinnCompanies is seeking a dynamic, creative and self-motivated Resident Services Coordinator to join our team at Village at Lakeview, a 223-unit residential community located in Edgewood, MD. In this role, you will play a key role in enhancing the quality of life for our residents by developing, coordinating and implementing engaging programs and supportive services for families and children.

The pay range for this role is $22.00-$24.00 per hour dependent on experience. The selected candidate will also adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM.

Responsibilities:

• Welcome new residents, explain the program, and provide community resources, programs, and services upon move-in.
• Plan and implement engaging after-school programming and school-preparedness activities
• Facilitate and coordinate summer camp programming
• Maintain knowledge of and ensure compliance with CACFP (Child and Adult Care Food Program) guidelines
• Develop creative resident engagement initiatives and community-building events
• Conduct housekeeping education and home maintenance instruction sessions for residents
• Identify resident needs and provide referrals to partnering agencies and community resources
• Build and maintain relationships with local service providers, schools, and community organizations
• Track participation, maintain reports, and ensure program documentation is completed accurately
• Conduct monthly unit housekeeping inspection.
• Provide referrals between residents and local agencies.

Requirements:

• High school diploma or GED equivalent.
• Experience in resident services, social services, education, youth programming, or related field
• Strong working knowledge of CACFP requirements
• Experience facilitating after-school programs and summer camps
• Excellent organizational and communication skills
• Self-starter with the ability to work independently and bring creative ideas to life
• Ability to build positive relationships with residents of diverse backgrounds
• Proficient in basic computer skills and reporting

Preferred Qualifications:

• 1-3 years of customer service and administrative experience.
• Prior experience in Social Work, Education, Human Services or related field.
• Bilingual a plus.

Our Benefits:

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members.

About Us: WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Internal candidates, please apply here.