Legal Counsel Operations - Remote Eligible

Legal Counsel Operations

We are hiring a Legal Counsel Operations to oversee and manage employment-related legal matters within the Operations and People teams. This role serves as the primary legal partner for VA performance management, PIP (Performance Improvement Plan) enforcement, and coaching-related disputes, ensuring all processes align with company policy, labor law, and ethical standards. The ideal candidate combines strong legal acumen with practical understanding of workforce operations and risk mitigation in a global remote setup.

Key Responsibilities:

• Provide legal guidance on VA-related disciplinary actions, coaching documentation, and PIP enforcement.
• Advise Operations, QA, and People teams on compliant handling of performance and behavioral issues.
• Draft and review legal documents including PIP templates, termination notices, compliance advisories, and dispute correspondence.
• Conduct fact-finding investigations and assess potential legal exposure in coaching or disciplinary escalations.
• Represent or prepare responses for employment-related claims, mediation, or arbitration involving VAs or internal personnel.
• Ensure all VA management procedures comply with Philippine labor laws and internal governance standards.
• Collaborate with Compliance and HR to strengthen policy frameworks and documentation for due process and fairness.
• Provide training and guidance to supervisors and People Ops staff on legal documentation and defensible performance management practices.
• Maintain detailed records of legal actions, case resolutions, and preventive recommendations.
• Serve as the liaison between Operations and external legal counsel, when escalations require formal representation.

Qualifications:

• Licensed Philippine attorney in good standing (mandatory).
• Minimum 4–6 years of post-bar experience in labor law, employment disputes, or corporate legal advisory.
• Proven background handling PIPs, disciplinary cases, or performance-related legal documentation.
• Strong understanding of Philippine Labor Code, DOLE processes, and remote workforce applicability.
• Excellent writing, negotiation, and advisory communication skills.
• High discretion, ethical judgment, and ability to manage sensitive or confidential matters.

Preferred Skills:

• Prior experience as in-house legal counsel for a BPO, tech, or remote staffing company.
• Familiarity with international client contracts and cross-border employment considerations.
• Knowledge of data privacy, compliance, or internal investigation procedures.
• Training background in employee relations or risk mitigation.

Department: People Operations

Work Setup: Remote / Hybrid

Compensation: PHP 70,000–90,000/month (based on experience and performance)