Jr. Microsoft D365 Application Support & Development Specialist

Jr. Microsoft D365 Application Support & Development Specialist

We are looking for a Junior Microsoft Dynamics 365 (D365) Application Support & Development team member to join our growing team. This role will focus on assisting in application support, configuration, and basic development across:

• Microsoft D365 Customer Engagement (CE)
• Microsoft D365 Finance & Operations (F&O)
• Microsoft Power Platform (Power Apps, Power Automate, Power BI)
• Ancillary Microsoft applications integrated with D365

The ideal candidate has strong skills in application support, troubleshooting, and custom development, and can collaborate closely with business users to deliver scalable, high-performing solutions.

Core Role Responsibilities:

• Provide Level 1/2 support for D365 CE, F&O, and Power Platform solutions.
• Assist in the configuration, testing, and rollout of system enhancements.
• Troubleshoot and resolve basic application issues under senior guidance.
• Help build and maintain Power Apps, Power Automate workflows, and Power BI reports.
• Support data, validation, and migration tasks.
• Document system processes, workflows, and configurations.
• Work closely with senior developers and business analysts to learn custom development practices.
• Participate in training sessions and knowledge sharing to continuously expand skillset.

Basic Qualifications

• 1–3 years of experience supporting or working with Microsoft Dynamics 365 CE and/or F&O.
• Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Strong troubleshooting, documentation, and organizational skills.
• Ability to work collaboratively with IT teams and business users.
• Bachelor's degree in Computer Science, Information Systems, or related field.

Preferred Qualifications:

• Microsoft certifications in Dynamics 365 and Power Platform.
• Exposure to Field Services, Call Center, or Resource Scheduling Optimization (RSO).
• Knowledge of SQL, APIs, or system integrations.
• Experience with Azure services (Logic Apps, Functions, Service Bus).
• Familiarity with Agile/Scrum methodologies.
• Interest in expanding technical skills toward custom development and system integrations.

$110,000 - $130,000 a year

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.