Sales Team Leader

Sales Team Leader

Location: Hybrid / 3 days per week in Cannock Salary: £40,000 – £45,000 basic salary + £14,000 on-target commission (uncapped, with accelerator) Contract Type: Full Time, Permanent

Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Are you the type of sales leader who takes ownership seriously? As Sales Team Leader at Phoenix Health & Safety, part of Wilmington plc, you'll be fully accountable for driving the performance of a fast‑paced B2B team, and the momentum of the pipeline, within the UK's top Health & Safety training provider. You'll set the tone, keep the energy high, and help the team turn strong activity into real wins. If you know how to balance encouragement with accountability and you get a buzz from seeing your team grow and hit their numbers, we'd love to hear from you!

To complete your application, you will be redirected to Wilmington plc's career site.

At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked "apply"!

Job Purpose, Tasks and Responsibilities

As our Sales Team Leader, you'll be responsible for setting the pace of the team - keeping activity high and making sure the pipeline keeps moving. This is a hands‑on role where you'll coach, guide, and jump in whenever the team needs you, all while keeping performance sharp and the day‑to‑day running smoothly.

Your responsibilities will include:

Daily Team Management & Coaching

• Lead daily and weekly stand-ups, managing team outputs, targets, and priorities.
• Ensure all team members are performing against KPIs.
• Give hands-on 1:1 coaching to remove blockers, improve calls, and build sales confidence.

Sales Performance & Activity Monitoring

• Track individual and team performance using HubSpot and sales reports.
• Monitor pipeline movement, forecast accuracy, and lead-to-close conversions.
• Identify underperformance early and implement improvement plans where necessary.

Process, Discipline & Execution

• Ensure sales processes are followed consistently - from CRM updates to qualification and follow-up.
• Support the team in using call guides, objection handling tips, and email/meeting habits.
• Work closely with the CRM Manager to ensure HubSpot pipelines reflect real-time performance and deal health.

Cross-Functional Alignment & Handover

• Collaborate with the Marketing, CRM, and Service Delivery teams to ensure smooth handover and fulfilment.
• Share feedback loops to help improve campaigns, proposals, and the overall customer journey.

What's the best thing about this role? You will play a pivotal role in driving sales performance and shaping a high-performing team, with the opportunity to combine hands-on selling, coaching, and leadership while directly impacting business growth.

What's the most challenging thing about this role? Maintaining consistent performance across multiple sales channels while balancing day-to-day execution, coaching responsibilities, and pipeline delivery in a fast-paced environment.

Essential and Desirable Capabilities

To be successful in this role, you must have:

• Solid experience in a B2B sales role.
• Proven track record leading and coaching a B2B sales team in a multi-channel environment.
• Strong understanding of outbound sales, lead nurturing, account management, and partnership development.
• Demonstrated success in building, motivating, and sustaining high-performing sales teams.
• A proactive, organised, and performance-driven mindset.
• Confident using CRM platforms and comfortable working across multiple systems, including Microsoft Office.

To be successful in this role, it would be great if you have:

• Experience working in a B2B sales role within a professional training, education, or consultancy environment.

We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.

Before You Go...

Phoenix Health & Safety is a leading provider of health and safety training and consultancy services. As part of Wilmington plc, we benefit from the backing of a larger group while maintaining the agility and focus of a dedicated specialist.

Our goal is to make workplaces safer through expert training, support, and advice that truly makes a difference.

Join us and do work that means something. At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning.

Join us and make a real difference.