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HR Services Regional - MENA (temporary Role)

Coordinate HR processes for the MENA region and ensure accurate data management and onboarding.
Cairo, Cairo, Egypt
Mid-Level
9 hours agoBe an early applicant
Willis Towers Watson Plc

Willis Towers Watson Plc

Provides global advisory, broking, and solutions services in risk management, insurance, human capital, and benefits.

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HR Services Regional -MENA (Temporary Role)

For our Human Resources Services Team in Egypt, we are hiring a Regional HR Services specialist for MENA Region, responsible for providing HR services, administrative support to HR Functions and to business stakeholders. This is a maternity leave replacement role.

The Role

  • HR Admin will be responsible for workforce administration for assigned offices/Segments.
  • Review and arrange employment contracts for signatures
  • Draft standard correspondence throughout the employee life cycle such as confirmation of employment, changes to terms and conditions or salary certificates
  • Maintain hard & soft copy colleagues files, ensuring these are up-to-date and accessible to other members of the HR team when required
  • Performing HR transactions in all applicable HR systems, supporting employees/managers inquiries and processing requests following the required process and procedure
  • Serve as the primary contact for HR systems questions and/or issues
  • Responsible for administering absences, benefits and/or medical & life insurance for the assigned offices
  • Deliver internal workshops and provide training to colleagues around HR processes and HR systems
  • HR Process development, improvement and harmonization in accordance with our global common model
  • Update and maintain employee handbooks
  • Support HR business process owners by documenting processes
  • Partner with Payroll regarding changes in information or data inaccuracy for all Middle East colleagues
  • Create and distribute data management reports
  • Organize onboarding trainings for new colleagues
  • Assist in the tailoring of HR communications to local business and cultural needs (eg welcome emails)
  • Participate in ad-hoc projects as and when required
  • Coordinate with local Office Services, Finance and other Corporate colleagues as needed

Qualifications

The Requirements

  • Fluent in Arabic
  • Business level English both written and spoken
  • Proficient in Microsoft applications
  • Excellent written and oral communication skills
  • Awareness of local employment legislation and practices in Dubai and Saudi Arabia
  • Ability to multi-task and to be a resourceful and effective problem solver with attention to detail and meet deadlines
  • Prior experience of performing data entry functions in a HR system will be appreciated
  • Strong Administration Skills
  • Ability to work independently and function well in a team and matrix structure

Equal Opportunity Employer

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HR Services Regional - MENA (temporary Role)
Cairo, Cairo, Egypt
Human Resources
About Willis Towers Watson Plc
Provides global advisory, broking, and solutions services in risk management, insurance, human capital, and benefits.