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Account Manager - Aviation & Space

Manage aviation client accounts and coordinate risk management and policy administration.
Montreal
Junior
21 hours agoBe an early applicant
Willis Towers Watson Plc

Willis Towers Watson Plc

Provides global advisory, broking, and solutions services in risk management, insurance, human capital, and benefits.

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Account Manager - Aviation & Space

As an Account Manager - Aviation & Space, you will assist with all aspects of the placement and service for WTW Aviation Clients, including working on large multinational accounts.

  • Assist with risk management analysis, including new business, renewal and claim reviews
  • Update and enhance policy contracts; if required, produce and regularly update bespoke policy wordings and endorsements
  • Assist with all phases of new business, renewal and remarket process, including preparation of applications, obtaining quotes and creating proposals
  • Consistently prepare and submit policy change requests to carriers
  • Monitor status of change requests and review policy documents for accuracy
  • Assist with resolving client requests timely, including coverage questions, request for various reports, including claims data
  • Assist with resolving client, carrier and/or vendor accounting issues, including timely collection/remittance and invoicing inconsistencies, review fee arrangements
  • Assist invoicing policy premiums, including adhering to locally admitted requirements where local policies are issued
  • Ensure compliance with all WTW and regulatory procedures such as WEM (Willis Towers Watson Excellence Model)
  • Contribute to the growth of the practice, office and firm
  • Support all of the Company's values and main objectives that may change from time to time
  • Ability to provide prompt and clear customer service in a high-volume, client-focused environment via both e-mail and telephone

Qualifications

The Requirements

  • 3+ years of insurance industry experience, either at a brokerage or insurer
  • Aviation knowledge is an asset, but not required
  • Ability to work with various software products including Word, Excel, PowerPoint and Outlook.
  • Must be able to maintain confidentiality of material at all times
  • Excellent communication skills
  • Proficiency in French and English, both written and oral
  • Capacity to independently carry out assignments
  • Ability to work well with others and provide assistance cooperatively and courteously
  • Insurance Brokerage License required within 90 days of joining

Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.

This job posting is an advertisement for an existing vacancy.

Equal Opportunity Employer

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Account Manager - Aviation & Space
Montreal
Sales
About Willis Towers Watson Plc
Provides global advisory, broking, and solutions services in risk management, insurance, human capital, and benefits.