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Sales Associate: West Elm

Provide personalized shopping assistance to increase customer satisfaction and sales
Queensland, Australia
Entry Level
1 month ago
Williams-Sonoma

Williams-Sonoma

Upscale retailer specializing in high-quality kitchenware, home furnishings, and gourmet food, blending functionality with stylish, modern design.

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Williams-Sonoma & The Opportunity

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer's West Elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our West Elm store in Fortitude Valley, is seeking a Sales Associate to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. In this permanent part-time role, you will work 60 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here's just a taste of what you will enjoy as part of our team:

  • Generous employee discounts so you can enjoy our amazing products
  • Paid parental leave to support you through life's most important milestones
  • Access to a confidential Employee Assistance Program for personal and professional support
  • Career growth opportunities with real investment in your development
  • A supportive, collaborative team culture where your success is celebrated
  • The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

  • Deliver exceptional service to our customers
  • Use your expert product knowledge to deliver a fantastic in-store experience
  • Assist with special services including gift wrapping, gift registry, deliveries and furniture orders
  • Efficiently and accurately perform register transactions
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Support with visual merchandise presentation, signage, and lighting

What You Will Bring to the Role:

  • Experience in retail sales ideally in specialty retail and/or homewares
  • Strong organizational and communication skills
  • A passion for selling and a drive to exceed sales targets
  • Enjoy being part of a team as well as ability to work independently

Physical Requirements:

  • Ability to be mobile in the store and back-of-house areas, including standing for long periods
  • Ability to climb ladders and use other equipment in line with safety standards
  • Ability to lift and mobilize medium to large items, up to 30kg, while utilizing appropriate equipment and safety techniques

Ready to join the Team?

Join our team, where your passion for service and results will create exceptional customer experiences and drive success. Apply today!

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Sales Associate: West Elm
Queensland, Australia
Sales
About Williams-Sonoma
Upscale retailer specializing in high-quality kitchenware, home furnishings, and gourmet food, blending functionality with stylish, modern design.