Office Services Assistant

Office Services Assistant

Salary: £25,001 per annum plus company benefits

Location: Edinburgh, EH3 8EJ

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, rotating shifts between the hours of 8.00am-5:30pm, 1 hour unpaid lunch break

Work Model: Fully onsite

Williams Lea seeks an Office Services Assistant to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.

Williams Lea employees, nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Office Services Assistant will play a pivotal role in ensuring the efficient and seamless operation of our mail room, administrative support, and records management services. This position requires a highly organised and versatile individual who can manage various tasks simultaneously, deliver exceptional customer service, and maintain accurate records.

Key responsibilities

Mail room services

• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Prepare outgoing mail and packages for shipment, ensuring proper documentation and postage.
• Assist with mail and package tracking systems to ensure timely delivery to recipients.

Records management

• Assist with the organisation, filing and retrieval of physical and electronic records.
• Ensure compliance with company policies and regulatory requirements for record retention.
• Maintain confidentiality and data security when handling sensitive information.

General administrative support

• Provide administrative support as needed, including data entry, photocopying and document preparation.
• Assist with office supply inventory and reorder supplies when necessary.

Personal attributes

• Previous experience in an office environment desired.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in using office equipment and software.
• Ability to handle confidential information with discretion.

Rewards and benefits

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and diversity

The company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.