Multi Service Operator

Multi Service Operator

Salary: £32,000 per annum, plus company benefits

Location: London, WC2A 3LH

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, shifts between 7am and 7pm with 1 hour unpaid lunch break

Work model: Fully onsite

Williams Lea seeks a Multi Service Operator to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose Of Role

We are looking for a Multi Service Operator to join our existing team in providing our client with a first-class service. Experience not necessary but we require a team player with an enthusiastic, positive, can-do attitude. This role would support all the service lines we deliver to our client: Reprographics, Office Services/Facilities Support, Mailroom, Floor/Legal Admin Support and Archive/Records Teams.

Please note this role will require flexibility, working different shift patterns depending on operational needs. Shifts can start from 7am up until 7pm in the evening.

Key Responsibilities

• Reprographics Support: Batch printing, multiple scanning, scale documents to the requested output size, binding and other administrative tasks as required
• Mailroom Support: Sorting and delivering incoming and outgoing post and couriers, booking couriers and monitoring delivery, collections of packages and print requests, digital filing of incoming post
• Archiving/Records Service Support: Moving files and boxes around the building, requesting and retrieving offsite records, securely handling deeds and wills, searching, and updating the records database, and supporting ad hoc queries and projects
• OS and Facilities Support: Raising FHD tickets and completing jobs assigned, completing office moves and meeting room set ups and set downs, completing access control tasks, general ad-hoc duties and manual labour duties
• Floor/Legal Admin Support: Printing requests, batch printing, binding documents, digital scanning of files and documents, preparing outgoing mail requests, carrying out ad hoc administrative tasks as per department

Personal Attributes

• You must have basic knowledge of working with Microsoft software
• A strong team player with an enthusiastic, positive, can-do attitude and professional manner at all times
• Keen to learn and progress
• Excellent time keeping and planning/organisational skills
• Proactive
• Well presented
• Good multi-tasking skills

Rewards And Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality And Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.