Associate Director Of Student Financial Services

Associate Director Of Student Financial Services

The College is pleased to announce an opening for an Associate Director of Student Financial Services. Reporting to the Dean of Admission and Student Financial Services, this position will be integral in implementing a new ERP system (Workday) while also participating in the onboarding and first full cycle of the new financial aid software (PowerFAIDS) to support our students.

Undergraduates come to Williams from around the world and a wide variety of backgrounds. About 16% are first-generation college students, 19% are Pell Grant recipients, and 42% are U.S. students of color. Ten percent are international and they represent 96 countries around the world. The college is deeply committed to access. Williams was the first college in the country to offer All-Grant financial aid awards eliminating the need for students to work or borrow as part of their required financial aid awards. More than 54% of enrolled students receive financial aid and among those students, the net average cost is about $12,000. More than 28% pay nothing at all, and indebtedness rates at graduation from Williams College are among the nation's lowest.

As the higher education landscape continues to evolve, we seek a strategic partner to help imagine and implement the next generation of Williams' longstanding commitment to access and affordability. Student Financial Services plans to utilize the strengths, experience, and interests of our new colleague in order to provide the greatest opportunity for professional growth and advance the ambitious goals of the department. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse and is:

• Adept at navigating complex data systems
• Able to speak with ease to diverse audiences
• Comfortable curating and analyzing data from various sources
• Creative change manager
• Independent thinker who enjoys working with a complex, deadline-driven team that requires flexibility and openness to change
• Able to build strong partnerships with key colleagues across campus to ensure the best experience for all students.

Qualifications:

• A Bachelor's degree is required.
• 3-5 years of experience in admission and/or financial aid or related secondary school administration is required.
• A Master's degree in a related field is preferred.
• Experience in Workday and/or PowerFAIDS is preferred.
• Expert in Microsoft Excel and other analysis/reporting tools
• Ability to interpret and analyze data from multiple sources
• Foreign language skills are highly desirable.
• Strong organizational and project management skills, and exceptional oral and written communication skills
• Willingness to work extended hours during peak periods

This is a full-time, year-round, regular appointment. The pay range for this position is between $80,000 and $90,000 commensurate with experience. Application review will begin September 11, 2025. A cover letter is required in order for your application to be considered. In your letter, please address how your experience is relevant to the position, how you've used data to inform decisions in your work, populations you've worked with professionally, and what draws you to this role.

Hybrid on-site/remote work arrangements may be available up to 2 days per week with approval for employees based in NY, MA, CT, or VT, subject to review and revision as policy evolves. This position requires a minimum 3 days per week of on-campus, in person work, following a fully in-person onboarding period.

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Decisions regarding appointments, promotions, and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service. Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu.