Employment Type: Food Service Worker
Status: Non-Exempt
Grade Level: Hourly
Pay Rate: $18.00/hr
Location: Bronx Zoo
Reports To: Seasonal Supervisors, Managers and Full-Time Management Staff
Schedule: Must be able to work weekends and holidays; weekday hours also available
Hours: 8:00 AM – 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring, summer and holiday of lights. Hours are subject to change on short notice depending on weather and needs of the business. Special event hours may be required, including Holiday Lights, with shifts ending at 11:00pm.
• Set up and break down workstations
• Maintain a clean and sanitary workstation - including trash removal, sweeping/mopping and general cleanliness
• Knowledge of food product, identification and acceptable level of food quality
• Maintain Department of Health standards at all times and participate in inspections
• Rotate and change food holding containers as needed
• Requirements may include preparation of food according to recipes and protocols set, including operating food preparation equipment
• Ensuring proper portion sizes to maintain food costs
• Assist in other areas of production as needed
• Perform cash handling functions, including operating the POS
• General customer service
• Adhere to daily/weekly/monthly cleaning schedules as posted and directed by management
• Ensure that all work locations are neat, clean, organized and safe
• Provide consistent quality throughout menu and ensure the proper preparation and holding of products.
• Completion of any reasonable request or assigned tasks by Management
• Establish and maintain a collaborative working relationship with all staff.
• Maintain general knowledge of park attractions and amenities so as to provide superior customer service.
• Follow all WCS rules and regulations.
• Remove debris and empty trash receptacles from restaurant seating and public areas.
• General sanitation of restaurant grounds.
• Deep cleaning of equipment, walls, floors, ceilings etc. as assigned
• Operate light weight grounds equipment if needed (i.e. pressure washer, leaf blower, etc.)
• Adhere to local, state, and federal cleanliness, food handling, food storage procedures
• Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
• Complimentary Parking
• Complimentary Guest Park Tickets (After 45 days)
• Company provided uniforms
• Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
• Serve Safe Certification Training/ Food Handler Certification Reimbursements
• Access to online learning and tuition discounts with Monroe College
• Earned Paid Sick Time
• Employee Assistance Program
• Free Banking