Bronx Zoo Membership Sales Associate

Bronx Zoo Membership Sales Associate

Location: Bronx Zoo

Department: Admissions & Parking

Titles: Membership Sales Associate

Employment Type: Temporary

Status: Non-Exempt

Grade Level: Hourly

Pay Rate: $16.50/hour

Schedule: Must be able to work weekends and holidays and during school breaks. Schedule varies and is dependent on weather and guest attendance; schedule subject to change and may require late shift hours of up to 11 pm for special programs such as Holiday Lights, Member's Evenings, and Conservation Mornings.

Earn your stripes and wear them proudly with the team in Admissions! In a fun, fast-paced environment, your work will help our guests make the most of their zoo experience by providing them with the best value for future visits and will have meaningful contributions to the mission of WCS while gaining valuable experiences that can impact and advance your career goals.

Essential Duties May Include:

• Engage with park visitors to promote annual Membership passes and explain benefits.
• Respond to membership inquiries, answer questions and provide clear, accurate information.
• Actively promote membership as the best value product to one-day ticket buyers and engage with existing members to enhance their current benefits.
• Support the overall Admissions Department front line operation which may include - processing park ticket sales, scanning tickets, facilitating entry into the park attractions, and line control.
• Process all transactions through the ticketing point-of-sale system.

Qualification Requirements

• Prior sales experience is preferred.
• Must be approachable and have the ability to engage with the public in a friendly, professional manner.
• Strong communication skills, including the ability to start conversations.
• Ability to stand for long periods and work outdoors in various weather conditions.
• Must be able to lift 20-50 pounds.
• Ability to handle cash and process payments accurately.
• Ability to work well within a team and independently.

Additional Information:

• Flexibility to work in different weather conditions.
• A positive attitude and a strong commitment to customer service are essential.

EOE/ AA/M/F/Vets/Disabled