Prepared Foods Team Member (deli Service Counter & Culinary Venues) - Full Time

Job Responsibilities

Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Responsibilities

• Cuts, prepares, and serves a variety of hot and cold foods.
• Samples products to customers.
• Stocks hot and cold cases and displays with prepared foods.
• Checks in-stock product dates to ensure freshness.
• Bails and consolidates recyclables.
• Assists Team Leader in organizing and displaying items.
• Completes spoilage, sampling, temperature, and sweep worksheets.
• Arrives to work station on time, appropriately dressed.
• Provides excellent customer service.
• Maximizes sales potential.
• Follows and complies with established procedures.
• Maintains a clean and sanitary working environment.
• Performs opening, mid, and closing duties.
• Reports safety hazards and violations.

Knowledge, Skills, & Abilities

• Ability to sell proactively.
• Ability to learn basic knowledge of all products.
• Strong attention to detail.
• Strong to excellent communication skills.
• Ability to deliver information clearly.
• Ability to meet customer service expectations.
• Ability to follow directions and procedures.
• Passion for natural foods.
• Strong work ethic.
• Understanding of and compliance with quality goals.

Desired Work Experiences

• No prior retail experience required.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule.
• Ability to use tools and equipment.
• May require use of ladders.