Valve Services Coordinator
Reinvigorate your career with an organization that values teamwork, expertise, and integrity. We're looking for an experienced Valve Services Coordinator to join our growing team and take a leadership role in managing valve service operations, customer relationships, and business growth opportunities.
This position is ideal for someone with hands-on relief valve experience, strong organizational and communication skills, and a passion for delivering top-quality service in the oil and gas industry.
At the Crimson Group, we provide our clients with high-value automation, instrumentation, electrical design, and process operation solutions. With the capabilities of a large enterprise, and the agility and responsiveness of a small company, we are a customer-focused provider of automation and integrated solutions. Crimson Group provides total integration of design, project management, panel manufacturing, installation/commissioning, maintenance, and repair for North America and select international markets.
What we Offer:
- Competitive hourly compensation.
- Comprehensive benefit package and 401k plan.
- A company laptop and cell phone reimbursement.
- An environment of continuous learning with the opportunity to enhance your skills & experience and grow within the organization.
- The opportunity to participate in charitable events through our charity, RedTail Community Foundation.
What You Will Be Doing:
- Coordinate and oversee valve testing, inspection, repair, and maintenance activities.
- Manage scheduling, resource allocation, and service documentation for multiple client projects.
- Act as the primary point of contact for customers — provide updates, quotes, and technical guidance.
- Develop and maintain strong client relationships to ensure satisfaction and repeat business.
- Lead, mentor, and support valve technicians in the field and shop, ensuring safety and quality standards are upheld.
- Perform or supervise testing and calibration of relief valves to meet company and safety standards.
- Assist in troubleshooting and problem-solving of complex valve issues.
- Track project progress, costs, and customer requirements to ensure timely delivery.
- Collaborate with operations, sales, and management to identify growth opportunities in valve services.
- Support business development by identifying client needs and assisting with proposal or quote preparation.
- Maintain detailed records of work performed, certifications, and compliance documentation.
Your Skills and Qualifications:
- 3–5+ years of hands-on experience with relief valves, safety valves, and related pressure control equipment.
- Previous experience in a lead technician, coordinator, or supervisory role.
- Proven customer service and account management skills with the ability to build trust and long-term relationships.
- Excellent leadership, communication, and organizational skills.
- Proficiency with scheduling tools, maintenance tracking systems, and Microsoft Office Suite.
- Ability to manage competing priorities and meet deadlines in a fast-paced service environment.
- A valid driver's license and willingness to travel occasionally to client sites.
- Technical training or certification in mechanical, instrumentation, or valve technology.
- Background in oil & gas, industrial maintenance, or manufacturing.
- Safety-conscious, reliable, and proactive approach to problem-solving.
- A results-driven mindset with a focus on quality, customer satisfaction, and continuous improvement.
**As part of our commitment to maintaining a safe and professional work environment, the Crimson Group of Companies conducts comprehensive background checks and drug and alcohol testing on all prospective employees as part of the final offer process. These checks are intended to verify the accuracy of information provided by candidates and assess any potential risks to the company or its employees. All offers of employment are contingent upon the successful completion of these background checks.**
Please note: We do not accept phone calls regarding job opportunities. To ensure fairness and consistency in our hiring process, all candidates must follow the application instructions outlined in the posting. Thank you for your understanding.