Operations Coordinator

Operations & Admin Coordinator

Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management and guests with exceptional accommodation, vacation planning, and personalized concierge services. Our mission is to go above and beyond, making homeownership easy and our guests' vacations memorable.

Full Time, Year-Round

Starting wage between $52,000.00 and $54,000.00 annually.

What Will I Be Doing?

Property Services Coordination

• Coordinate and assign service and maintenance requests, ensuring timely resolution
• Maintain housekeeping contractor schedules and confirm service appointments and work order completion
• Communicate daily with the Property Services team to ensure alignment on outstanding tasks
• Track and update service requests in company systems, ensuring accurate records
• Conduct periodic checks of stockrooms and assist in ordering supplies as needed

Administrative & Office Support

• Support the Operations, Guest Services, Owner Relations, Finance, and Leadership administrative tasks, such as data entry, administrative tasks, etc.
• Assist with new hire onboarding coordination, including name tags, uniforms, parking passes, and equipment tracking
• Maintain the organization of shared office spaces, supply cabinets, etc.
• Help prepare internal communications, notices, or training/meeting materials as directed by leadership
• Assist with ordering and tracking company assets and managing internal inventory logs

Communication & Documentation

• Act as a liaison between internal teams, vendors, and external contractors
• Document and archive completed service jobs and inspection outcomes
• Update spreadsheets, service logs, and digital files with current status and completion notes
• Provide clear, professional written communication as part of ongoing coordination tasks

Team Support & Flexibility

• Work closely with the Director of Operations and department leads to support daily priorities
• Step in to support hands-on property tasks when needed, such as supply delivery or inspections
• Remain flexible to assist with changing business needs or special projects
• Uphold Whistler Platinum brand standards in every interaction

Our Ideal Candidate

• Previous experience in office coordination, property services, or administrative support
• Excellent organizational skills and attention to detail
• Strong communication and interpersonal skills
• Proficient with Microsoft Office and comfortable working in cloud-based systems
• Ability to multitask in a fast-paced, team-oriented environment
• Proactive, professional, and committed to maintaining high service standards
• Valid BC driver's license and access to reliable transportation

Why Work for Whistler Platinum?

• Comprehensive compensation package including competitive wage, extended health benefits after 12 months
• Seasonal staff housing may be available
• An annual lifestyle spending account for your Ski/Snowboard pass or recreational pass
• Fun and supportive work atmosphere, staff socials, and outings
• Flexible schedule to enjoy the Whistler lifestyle
• Discounts for experiencing Whistler activities

Role Requirements

• You must be legally eligible to work in Canada. We are unable to assist you in obtaining Canadian work authorization
• A minimum of a 12-month commitment is required for this role
• A valid BC driver's license is required