Business Support Assistant SC4, Gestion De L'information Des Beneficiaires (bim), N'djamena

Business Support Assistant (BIM) Position In Ndjamena

The Business Support Assistant (BIM) position is available in the Ndjamena Country Office. The incumbent may either provide centralized administrative support and report to the Program Assistant (BIM), or provide administrative support to teams reporting hierarchically to the Unit Manager. When this position provides support in a specific sector, the incumbent may report to the relevant Unit Manager, Chief of Service, or their deputy. At this level, the work is performed under minimal supervision. The incumbent is expected to produce structured and precise work, and carry out specific management support activities. He/she may provide guidance on common practices to less experienced staff members working in their field of activity.

Perform routine management support tasks in a specialized field of activity to contribute to the effective delivery of services.

Ability to detect and document data anomalies, duplicates, discrepancies between SCOPE lists and partner lists.

Skill in drafting summary reports and following up on corrective actions.

Ability to use visualization tools like Power BI or Tableau to produce clear reports on anomalies, duplicates, registration statuses, etc.

Gather information following clear guidelines to help other staff members write documents and prepare reports.

Answer questions and escalate certain points to higher levels if necessary, to provide reliable service in a timely manner.

Help process and manage routine administrative and financial tasks in various functional areas to contribute to efficient and timely resource management.

Provide revision and proofreading services for standard documents to contribute to the preparation of accurate documents.

Manage certain standard systems and files to ensure that information is reliable and easily accessible to the relevant service.

Identify simple anomalies in statistics and data, such as missing information, and escalate them to higher levels to assist service beneficiaries in their work.

Take responsibility for data integrity to ensure that information in internal systems is reliable.

Provide guidance on common management support methods and practices to less experienced colleagues to ensure that services are provided consistently and in accordance with required standards.

Work with people from diverse backgrounds, collecting information in return if necessary to provide management support to staff.

Minimum Required Qualification And Professional Experience:

Completion of secondary education. A post-secondary diploma in the relevant field is an advantage.

At least four years of professional experience, at increasingly higher levels of responsibility, in the relevant field, with administrative experience.

Knowledge and skills:

Proficient in the use of office equipment and software such as Microsoft Word.

Knowledge of common procedures and methods to be applied to carry out the required work under minimal supervision.

Ability to show tact and courtesy when exchanging information with people from diverse backgrounds.

Ability to identify data anomalies and correct problems requiring special attention.

Ability to provide guidance or provide basic on-the-job training to less experienced staff members.

Fluency in French.