Business Support Assistant (management Services), SC - 4, Cotabato

Business Support Assistant (Management Services)

The Business Support Assistant will provide administrative support to team(s) and/or support a specific business stream in Cotabato Field Office Operation, and will be reporting to the Management Services Associate with overall guidance under the Head of Field Office. At this level, work is carried out under close supervision or immediately available assistance. Job holders are expected to produce organized and accurate work.

To deliver a range of routine business support tasks, to ensure that staff are effectively supported. Within the designated unit and under delegated authority, the Business Support Assistant will be responsible for the following duties:

• Facilitate the processing and management of routine administrative and financial tasks across various functional areas to ensure the effective and timely utilization of resources. Responsibilities include utilizing corporate tools and procedures pertaining to travel management, micro-purchases, procurement, and expense recognition support.
• Maintain established systems and files to guarantee the accuracy and accessibility of information, thereby supporting functional needs and Field Office operations.
• Address routine queries and escalate as necessary to provide prompt and accurate service to programme staff.
• Deliver a range of standard business support activities, as required, to contribute to the efficient operation of business processes.
• Arrange travel and assist with field events to support field operations.
• Execute data entry tasks in accordance with defined systems, ensuring that information is systematically organized and readily accessible to the business team.
• Collaborate with supervisors on contract management and vendor engagement, particularly concerning management services and business support functions.
• Perform additional related responsibilities as assigned by the supervisor.

Desired experiences for entry into the role include:

• Demonstrated understanding of WFP Management Services regulations, policies, procedures, processes, standards, and systems.
• Experience in administration and business support to field operation.
• Experience in coordinating the work of others and providing guidance.
• Experience working with teams across different functional areas.

Minimum qualifications include:

• Secondary education with specialized certification in management or supplemented by training in personnel or general administration work.
• Completion of Bachelor's Degree in Business Administration or other relevant field is preferred.
• Minimum of four (4) years of progressively responsible experience within general administrative work.
• Has worked within government institutions, international non-governmental organizations (INGOs), or United Nations systems, gaining exposure to complex operational environments.
• Has experience working with different teams and has contributed to shared projects and goals.

Knowledge and skills required include:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.

Fluency in English and Filipino, both oral and written communication.

Remuneration will be in accordance with WFP’s salary scale and will be communicated during the offer stage. Medical coverage, extendable to eligible dependents. Leave benefits and other applicable entitlements.

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WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact global.inclusion@wfp.org.

The United Nations does not charge any application, processing, training, interviewing, testing, or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills, and UN Grade (if applicable). Once your profile is completed, please apply, and submit your application. Please make sure you upload your professional CV in the English language. Kindly note the only documents you will need to submit at this time are your CV and Cover Letter. Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.