Supervisor, Field Operations

Supervisor Field Operations

American Water is currently seeking a Supervisor Field Operations to join our Charleston WVA team! In this role, you will manage day-to-day water/wastewater operations and supervise the implementation of standards, targets, and policies.

Primary Role: Manages the day-to-day operations of water and/or wastewater field services in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities:

• Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations.
• Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets.
• Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
• Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
• Develop and direct cost-effective solutions to meet customers' expectations and technical requirements and to encourage best practice and innovation throughout all operational areas.
• Implement effective reporting processes. Provide analysis and support with information required for various reports, budgets, and business plans.
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
• Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
• Work collaboratively with other functional leads to mitigate business risks.
• Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
• Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

Knowledge/Skills: Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within the water/wastewater business. Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas.

Experience/Education: 2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent. 3-5 years experience in supervising operational areas and managing and meeting performance targets or equivalent experience in Field Services role.

Competencies: Develops Talent Drives Engagement Decision Quality Plans, Aligns, & Directs Prioritizes & Role Models Safety Self-Awareness

Join American Water...We Keep Life Flowing™ American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.