Retail Sales Consultant

Join Optimum As A Retail Sales Consultant

Optimum is a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the company for you!

As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company! Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled partner and customer experience. As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience!

Our culture of excellence provides a pathway to success as your leaders, and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in Optimum's lucrative compensation plan.

Responsibilities

• Connection builder: Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers, and it's your responsibility to create a positive and welcoming environment.
• Store Expert: As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry.
• Problem Solver: Assist customers with billing and service-related questions, ensuring they have a clear understanding of their accounts. Process payments, exchanges, and equipment issues efficiently and accurately.
• Brand Ambassador: As the local face of our company, you will embody the Optimum brand. Demonstrate professionalism, integrity, and enthusiasm in all customer interactions.
• Team Builder: Work closely with your colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and provide backup support when needed. Foster a supportive and collaborative team environment that contributes to overall customer satisfaction.

Qualifications Minimum Qualifications and Essential Functions: High school diploma or equivalent is necessary. A minimum of one year of retail selling experience. Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and...