Practice Support Assistant - Casestream

Practice Support Assistant (Practice Analyst) - CaseStream

Overview Do you thrive in dynamic environments where no two days are alike? Are you energized by solving problems, managing details, and helping a world-class legal team deliver for clients? Orrick's Practice Analysts are the engine behind our innovative support model - smart, proactive professionals who roll up their sleeves to make things happen. We're currently recruiting a Practice Support Assistant (Practice Analyst) - CaseStream to support one of the firm's marquee global clients, a Fortune 500 company with a complex matter portfolio. This is a hands-on role at the intersection of client service, legal operations, and business process improvement. Ideal for self-starters who want to build a career in a top-tier global law firm. You'll work closely with lawyers and business professionals across multiple time zones, developing strong operational instincts and a bias for action. If you're eager to learn, unafraid to take initiative, and ready to be part of a high-performing team that values curiosity and accountability, this role is for you.

Responsibilities You'll be embedded within Orrick's award-winning Case Stream program - a client-dedicated operations team that redefines how litigation support is delivered. Working exclusively on matters for one of the firm's marquee global clients, you'll gain a rare insider perspective on large-scale, tech-driven case management. Here are just some of the types of tasks that will fill your day:

• Support Active Litigation & Case Management: Serve as a key operations contact for one of Orrick's largest global clients. Manage day-to-day case activity through the firm's Case Stream platform, ensuring that every matter is tracked, organized, and executed with precision.
• Maintain and Analyze Case Data: Input, monitor, and audit data across multiple systems, ensuring accuracy in case details, deadlines, and deliverables. Use reporting tools like Excel and Power BI to track matter progress and generate insights for client teams.
• Facilitate Client Communication & Deliverables: Coordinate with attorneys and project managers to ensure timely delivery of updates, reports, and filings. Anticipate information needs and keep stakeholders informed proactively.
• Drive Operational Efficiency: Identify workflow bottlenecks within Case Stream and recommend improvements to enhance speed, consistency, and data integrity.
• Coordinate Cross-Functional Work: Partner with Team Support, Finance, and knowledge management teams to ensure seamless end-to-end execution of client work.
• Deliver Excellence Under Pressure: Manage multiple tasks simultaneously with accuracy and composure in a high-volume, fast-moving client environment.

Qualifications What We're Looking For

Grit & Follow-Through. You don't stop until the job is done right. You take ownership, stay resourceful, and solve problems-even when the path isn't obvious.

Bias for Action. You're not afraid to jump in, learn quickly, and figure things out. You're the person others trust to just handle it.

Attention to Detail. Precision matters. You take pride in delivering work that's accurate, polished, and complete.

Client Service Mindset. You anticipate needs and communicate clearly with professionalism and empathy.

Tech Fluency. Comfortable navigating modern tools (Microsoft Office Suite, Excel, Power BI, and document systems).

Collaborative Spirit. You work well under pressure, keep a positive attitude, and bring energy to every task.

Qualifications Bachelor's degree or equivalent work experience required High technology aptitude and excellent computer skills in the full MS Office...