Customer Service Rep - Medicare

Job Position

This position is for the 8:00am - 5:00pm open or 11:00am - 8:00pm shift... Required: 1. High school graduate: prefer 1-2 years college with interest or concentration in health field. 2. Strong ability to relate with a variety of people in a nonjudgmental manner. 3. Strong organizational, verbal and written communication skills. 4. Possess some knowledge of the health care system. 5. Personal computer (PC) and keyboard skills. 6. Proper usage of the English language. 7. Courteous manner/even temperament. 8. Excellent communication skills. Desired: 1. Previous call center experience. 2. Medical terminology. 3. CPT and ICD-9/ICD-10 coding. 4. Familiar with medical and hospital claims. 5. Familiar with prescription coding (NDC). 6. Familiar with coordination of benefits ruling.