Account Manager

Mid-Market Account Management Role

The Mid-Market Account Management team is a sales team that is part of the Small Medium Business Group. This team is focused on helping small and medium sized businesses grow by optimizing their advertising across Meta's family of apps and services. Account Managers are directly responsible for building relationships and helping clients drive business results on Meta through marketing consultation, sales, education and supports. Success in this position requires demonstrated consultative sales and client service skills, a willingness to experiment, the capacity to thrive in a dynamic & team-focused environment, and a passion for helping others achieve results. This role is a quota-carrying role and requires a passion and interest for Sales and consumer marketing.

Required Skills:

• Prioritize book of business based on understanding of client needs
• Demonstrate a commitment to consultative sales in service of client goals
• Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Provide dedicated account management to strategic advertising clients and agencies
• Develop and implement programs to improve the client/agency experience
• Troubleshoot and resolve issues in a timely manner
• Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
• Work on initiatives with limited and defined scope and execute independently
• Build proficiency and working knowledge of Meta measurement solutions and understand the value of our Meta Identity
• Build and continue to refine your point of view on Meta products through regular self-education and discovery
• Exhibit curiosity, actively self teaching and seeking input from others

Minimum Qualifications:

• 3+ years of experience in account management, brand/performance marketing, digital marketing, sales, or consulting
• Proven communication and presentation skills
• Experience growing revenue and client relationships
• Experience developing, leading, and implementing scaled sales programs that align to org business and product objectives
• BA/BS degree

Preferred Qualifications:

• Experience in marketing and/or selling to Growth/Performance Marketers
• Experience working with a portfolio or carrying a yearly revenue quota
• Experience influencing C-level executives to build effective and impactful relationships
• Experience prioritizing and managing tasks within a fast paced environment
• Experience working with or in support of diverse communities
• Have a fundamental understanding of vertical(s)/market(s) industry and client's business model

Public Compensation: $28.37/hour to $100,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.