Support Lead, D&T, ERP Apps & Infrastruc

Support Lead, D&T, ERP Apps & Infrastructure

Responsible for the development and maintenance of Business Intelligence applications. Works with business to define and develop relevant and reliable BI solutions and ensures that they are scalable, well-documented, tested, and trained.

Essential Duties and Responsibilities

• Designing and implementing Business Intelligence (BI) solutions
• Establishing and developing relationships with key internal stakeholders to understand BI needs and support the service delivery
• Building and preserving productive relationships with a broader business network, IT associates, and vendors, while addressing and resolving potential issues
• Aiding in the creation of a uniform approach towards the execution of BI projects
• Overseeing multiple BI projects, ensuring smooth progression from inception to completion
• Documenting all facets of project planning and execution, including data models, structures, and educational materials
• Offering maintenance services for existing BI solutions and serving as the primary escalation point for issues related to BI projects

Additional Responsibilities

• Bridging the gap between business necessities and technical considerations, negotiating solutions, and encouraging creativity when feasible
• Contributing to the ongoing growth and delivery of BI services, inclusive of projects, while ensuring constant protection and security of business data
• Demonstrating keen attention to detail and a commitment to documenting processes for future reference and benefit
• Collaborate with other sites where appropriate to ensure best practice is used and solutions are standardized and transferrable

Education

• Bachelor's Degree Data analytics, digitalisation or similar discipline preferred

Work Experience

• Minimum 5 years A minimum of 5 years' experience in a Business Analyst role or a similar position with relevant experience. required

Preferred Knowledge, Skills and Abilities

• Experience in delivering or managing BI projects
• Familiarity with high-volume manufacturing operations
• Proven ability to manage multiple projects simultaneously, demonstrating excellent multitasking and prioritization skills
• Proficiency in translating technical language into comprehensible terms
• Experience in implementing, configuring, and testing BI solutions
• Experience in developing within the Microsoft Power Platform environment, with a focus on Power BI, Power Automate, and Power Apps
• Working knowledge of Microsoft Power BI Desktop, management of Microsoft Teams groups, OneDrive storage, and Microsoft SharePoint
• Proficiency in using Microsoft 365 applications, with an understanding of its interconnections with Microsoft SharePoint and Microsoft Power Platform
• Experience in data extraction, cleansing, and integration
• Proficiency in working with Microsoft SQL server
• Familiarity with Power Query M-language, DAX, and basic SQL queries
• Understanding of Lean Manufacturing principles, such as Value Stream Maps, Continuous Improvement, and Kaizen

Travel Requirements

• 5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.