Sales Support Administrator (maternity Cover 9 Months)

Sales Support Administrator (Maternity Cover 9 Months)

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocados & fresh produce – 365 days a year & across the globe.

With the largest avocado-growing footprint in the world, we are recognised as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

We're looking for a detail-oriented and efficient Sales Support Administrator on Maternity cover to support our procurement and supply chain operations in Fresh Produce. The ideal candidate will assist in administrative tasks to ensure timely updating system of Purchase Orders, while maintaining accurate records.

Responsibilities include:

• Manage and process purchase orders while maintaining accurate procurement records in internal systems.
• Communicate directly with suppliers to resolve queries, confirm order details, and ensure delivery timelines are met.
• Keep supplier information up to date and input agreed pricing details into purchase orders for complete accuracy.
• Monitor the status of all purchase orders, flagging and escalating delays to keep operations on track.
• Set up Return to Supplier sales orders for any rejected goods, ensuring smooth reverse logistics.
• Keep detailed records of supplier quality reports by updating and maintaining the Claims Log in Excel.
• Assist with invoice matching and work closely with finance and suppliers to resolve any discrepancies.
• Collaborate across internal departments to resolve issues with packing lists, pricing, and order accuracy.
• Support the procurement team by organizing and maintaining purchase order files and documentation.
• Be the backbone of efficient supplier coordination, helping ensure every order is tracked, accurate, and delivered on time.