Support And Connect Team Leader

Support And Connect Team Lead

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

Lead and inspire a peer wellbeing team, creating a culture where team members thrive and feel empowered.

Support meaningful change in local mental health services, ensuring every participant experience is safe, inclusive and meaningful.

Permanent, full time opportunity with access to salary packaging benefits and annual leave loading.

About the Opportunity

The Support and Connect Team Lead plays a vital role in guiding our team of Peer Wellbeing Navigators, who walk alongside participants throughout their recovery journey. Leading a team of 8–10 team members, you'll foster a culture where every experience with the service is safe, respectful, and inclusive.

This role combines leadership and care – you'll mentor and guide your team to bring out their strengths, build confidence, and support professional growth, while maintaining a warm, evidence-based, and accessible service. Together with your team, you'll support participants through service access, support care coordination, service navigation, peer and wellbeing support. You'll also work closely with other service leaders to ensure care is inclusive, effective, and aligned with best practice.

About You

You are a compassionate and values-driven leader who understands the importance of lived experience in shaping meaningful mental health and wellbeing supports. Inclusive and community-minded, you bring curiosity, integrity and care to your leadership.

In addition, you'll bring:

• Senior leadership experience (3+ years) in a mental health setting
• Relevant tertiary qualifications in Allied Health, Nursing, Psychology or another mental health-related field, with AHPRA registration where applicable
• Ability to lead and motivate a designated lived experience workforce
• Demonstrated experience in embedding lived experience across models of care
• Ability to analyse data, identify trends, and make informed decisions to improve service delivery
• Satisfactory National Police Check, Working with Children Check and NDIS Worker Screening Check, or willingness to undertake
• NDIS Workers Orientation module completion certificate

About the Service

Wellways, in partnership with APMHA Healthcare and GV Health, is excited to be working together across Greater Shepparton, Strathbogie, and Moira to strengthen mental health and wellbeing support across the region. Together, we're aiming to offer services that meet the unique needs of individuals in our community, whenever and wherever they are needed. Lived experience, inclusivity, and genuine collaboration are at the heart of everything we do.

Mental Health and Wellbeing Locals are free, voluntary and easy to access, with no referral needed. With a "no wrong door" approach and a focus on choice and connection, these safe and welcoming spaces make it easier for people to get the support they need – close to home, family and community.

What we offer:

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Sally Whitelaw, Operations Manager on 0461 484 010.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.