Support And Connect Lead

Support And Connect Team Lead

Wellways is committed to reconciliation, lived experience, and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability, and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

Lead and inspire a peer wellbeing team, creating a culture where team members thrive and feel empowered.

Support meaningful change in local mental health services, ensuring every participant experience is safe, inclusive, and meaningful.

Permanent, full time opportunity with access to salary packaging benefits and annual leave loading.

About the Opportunity: The Support and Connect Team Lead plays a vital role in guiding our team of Peer Wellbeing Navigators, who walk alongside participants throughout their recovery journey. Leading a team of 8–10 team members, you'll foster a culture where every experience with the service is safe, respectful, and inclusive.

This role combines leadership and care – you'll mentor and guide your team to bring out their strengths, build confidence, and support professional growth, while maintaining a warm, evidence-based, and accessible service. Together with your team, you'll support participants through service access, support care coordination, service navigation, peer and wellbeing support. You'll also work closely with other service leaders to ensure care is inclusive, effective, and aligned with best practice.

About You: You're a compassionate and values-driven leader who understands the importance of lived experience in shaping meaningful mental health and wellbeing supports. Inclusive and community-minded, you bring curiosity, integrity, and care to your leadership.

In addition, you'll bring: senior leadership experience (3+ years) in a mental health setting, relevant tertiary qualifications in Allied Health, Nursing, Psychology, or another mental health-related field, with AHPRA registration where applicable, ability to lead and motivate a designated lived experience workforce, demonstrated experience in embedding lived experience across models of care, ability to analyze data, identify trends, and make informed decisions to improve service delivery, satisfactory National Police Check, Working with Children Check, and NDIS Worker Screening Check, or willingness to undertake, NDIS Workers Orientation module completion certificate.

About the Service: The Mildura Mental Health and Wellbeing Local is a community-based service supporting people aged 26 years and over who are experiencing mental health challenges, including those with co-occurring alcohol and drug treatment needs. This service is delivered in partnership between Wellways, Mildura Base Hospital, Mallee District Aboriginal Services, and Sunraysia Community Health to ensure care is local, responsive, and inclusive.

We are committed to reconciliation, lived experience, and inclusivity, and we are building these services together with the community to make sure they reflect the voices of people who use them, their families, and carers.

What we offer:

• A purpose-driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Cat Hunt, General Manager – Reform Implementation on 0472 531 029.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.