Partnership Support Officer

Partnership Support Officer

Are you passionate about building strong partnerships and improving service delivery? Join Wellways and be part of a dedicated team working to support carers across Australia through the Carer Gateway program.

Wellways is looking for a motivated Partnership Support Officer to help strengthen collaboration, support partner organizations and drive continuous improvement across our Carer Gateway network.

You'll work closely with the Partnership Continuous Improvement Lead, contributing to impactful initiatives that elevate program delivery and create lasting positive outcomes for carers and their families.

In this role you will support the development and delivery of annual partner support plans, facilitate one-on-one or small group upskilling sessions for partner staff and assist with service evaluations, site visits and communities of practice.

What you'll bring:

• Experience working in partnership or stakeholder engagement roles
• Strong communication and facilitation skills
• Attention to detail for high-quality documentation
• A proactive, solutions-focused mindset and commitment to quality improvement
• Understanding of (or willingness to learn about) the Carer Gateway program
• A collaborative, team-first approach aligned with Wellways' values

Pre-engagement requirements:

• Demonstrated experience working within at least one of the Caring, Mental Health, Community, Disability or Health Sciences Sectors
• A minimum of 2 years in relevant discipline as outlined above
• Evidence of working rights within Australia (birth cert/passport/visa)
• Driving Licence
• National Police Check (12 months old) and Working with Children’s Check
• NDIS Worker Screening Check
• NDIS Worker Orientation Module Certificate – free online course

What we can offer you:

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program