Outreach Carer Services Navigator

Outreach Carer Services Navigator

We are seeking a dynamic and community focused individual to join our team as an Outreach Carer Services Navigator. This exciting new role is designed to raise awareness of Carer Gateway services and enhance support for carers across the Lithgow and Nepean Blue Mountains region through a mobile outreach hub. Working at the intersection of community development, engagement, and direct carer support, this role will build strong relationships with local organisations, schools, health services, and community groups to embed carer support into existing local services. As a key community presence, you'll lead outreach campaigns, participate in local events, and provide on the ground advice, intake, and planning support for carers.

In this role, you'll play a vital part in identifying hidden carers, facilitating peer support groups, and creating sustainable referral pathways in collaboration with local partners. You'll also deliver structured, yet flexible peer support programs based on the CHIME framework, empowering carers to connect, build resilience, and access essential services. If you're passionate about community connection, enjoy working independently, and thrive on meaningful engagement, we'd love to hear from you. A current driver's licence and willingness to travel regularly across the region are essential.

You will need:

• Lived experience as a young Carer or adult Carer
• Certificate IV or above in a support discipline and/or Equivalent Community sector experience
• Current valid Driver's License and the ability to undertake travel for the role
• Current Working with Children Check and NDIS Workers Screening Check
• Right to Work within Australia
• Satisfactory National Police Records Check (less than 12 months old)
• NDIS Worker Orientation Module Certificate

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What We Offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Benjamin Garcia - Lee, on BGarcia-Lee@wellways.org.