Operations Manager

Operations Manager

This is a unique senior leadership opportunity to play a central role in shaping how mental health and wellbeing support is delivered across Mildura. As our new Operations Manager, you'll lead the daily operations of the Adult and Older Adult Mental Health and Wellbeing Local, overseeing a multidisciplinary team of around 30 people across psychosocial, clinical and lived experience disciplines.

This unique role offers the chance to lead with purpose, balancing operational excellence with compassionate people leadership and forward-looking strategic thinking. At its heart, it's about creating a welcoming environment where people feel supported and empowered to thrive. You'll strengthen connections with our community, our consortium partners, and the people who use our services, with collaboration at the center of everything you do.

Together, we will ensure care and support are accessible, inclusive and responsive to the needs of our community.

You are a compassionate, people-focused leader who leads with integrity and care. Values-driven and community-minded, you understand the importance of inclusivity and collaboration, creating an environment where people feel supported, respected, and inspired to grow. You're committed to making services work better for people by embracing diverse perspectives, strengthening trust, and fostering a culture of curiosity and continuous learning.

In addition, you'll bring:

• Senior leadership experience (5+ years) in mental health, wellbeing, or a similar setting, including lived experience leadership roles
• Relevant tertiary qualifications in Allied Health, Nursing, Psychology or another mental health-related field, with AHPRA registration where applicable
• Demonstrated ability to lead and support a diverse team across clinical, psychosocial and lived experience practice areas
• Strong skills in partnership development, data-informed decision making and continuous improvement practices
• A collaborative approach with a focus on safety, quality, and accountability
• Satisfactory National Police Check, Working with Children Check and NDIS Worker Screening Check, or willingness to undertake
• NDIS Workers Orientation module completion certificate

The Mildura Mental Health and Wellbeing Local is a community-based service supporting people aged 26 years and over who are experiencing mental health challenges, including those with co-occurring alcohol and drug treatment needs. This service is delivered in partnership between Wellways, Mildura Base Hospital, Mallee District Aboriginal Services and Sunraysia Community Health to ensure care is local, responsive and inclusive.

We are committed to reconciliation, lived experience and inclusivity, and we are building these services together with the community to make sure they reflect the voices of people who use them, their families, and carers.

What we offer:

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Cat Hunt, General Manager – Reform Implementation on 0472 531 029.