Intake Support Worker - Remote Eligible

Intake Support Worker

NewAccess was developed and is licenced by Beyond Blue, it is an adaption of the Increased Access to Psychological Therapy (IAPT) model. The program is a free mental health coaching program, utilising Low-intensity Cognitive Behavioural Therapy practices, designed to provide accessible, quality services for anyone finding it hard to manage life stress.

NewAccess program offers low-intensity cognitive behavioural therapy (LiCBT) and is effective in treating mild to moderate depression and/or anxiety.

A typical day for our Intake Support Worker would include providing the day to day intake and eligibility screening functions for NewAccess. Supporting referrals and screening for eligibility. Ensuring effective demand management and prioritisation for allocation for eligible participant and managing participants on a wait list.

The Intake Support Worker will be the first point of call for those on a wait list and provide active wait-list management strategies. This role will also be responsible for ensuring all relevant participant details and data are collected and recorded.

If you are a whiz at forms, operational systems and love to chat with people then this might just be the role for you! Work from home flexibility with an inclusive culture Wellways would love to hear from you!

• Evidence of working rights within Australia (Passport/Birth Cert/Visa)
• Satisfactory National Police Records Check
• Current Working with Children Check
• Current Drivers License and the ability to undertake travel
• NDIS Worker Orientation Module Certificate – free online course
• NDIS Worker Screening check

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.