Afterhours Carer Services Navigator

Afterhours Carer Services Navigator

The Afterhours Carer Services Navigator role provides support to carers seeking support and information through Carer Gateway Monday – Friday 8pm-8am, weekends and public holidays 24 hours. The Carer Gateway Services have been created in the context of national reforms and represent an exciting new era for the delivery of innovative carer services.

This role is responsible for triaging carers contacting Carer Gateway, and where appropriate, implementing end to end services including intake, registration, assessment and planning and emergency respite care for carers who are experiencing crisis and carer burnout to access urgent support.

To be successful in this role, you will need:

• Diploma qualifications in a relevant field of study, in addition to experience working in community services, allied health or carer/family peer positions.
• Experience in supporting individuals experiencing crisis and/or complex supports
• Right to work within Australia
• Current valid Driver's Licence and the ability to undertake some travel
• NDIS Worker Orientation Module Certificate (free online course)
• Satisfactory National Police Records Check
• NDIS Worker Screening Check
• Working with Children's Check (Employee/Paid)

Join us, and not only will you find a fulfilling career, but you'll also discover a host of benefits that enrich your personal and professional life. We're not just offering a job; we're inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.