Senior Systems Operations Engineer

Senior Systems Operations Engineer

Wells Fargo is seeking a Senior Systems Operations Engineer in Technology as part of Commercial and Corporate & Investment Banking Technology (CCIBT).

This candidate will support the technology CCIBT Platform Engineering Group. This role will support the platform for Observability & Reliability Engineering enabling production support teams of multiple critical applications.

In this role, you will:

1. Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
2. Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
3. Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
4. Work with vendors and other technical personnel for problem resolution
5. Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
6. Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of experience in Production Support, with focus on Java based applications
• 2+ years of experience troubleshooting environments across the entire ecosystem (i.e. applications to infrastructure), identifying root cause, fixing, and documenting problems, and implementing preventive measures
• 2+ years of experience with scripting skills (e.g., Shell, Python, Groovy)
• 2+ years of experience with microservices architecture and RESTful APIs

Desired Qualifications:

• Prior experience in an SRE role or similar capacity with strong analytical skills and hands-on experience with automating manual tasks
• Ability to collaborate effectively with cross-functional teams and clearly articulate technical concepts
• Ability to quickly acquire system/domain knowledge and become a platform SME
• Knowledge of ServiceNow, OS (Windows/Unix), DBs (SQL/Oracle), deployment tools (UCD/Harness), load-balancing solutions (AVI/AG/F5), network communications, cloud systems (PCF, OCP, Azure, GCP) and other technologies such as Tomcat/Kafka/MQ/FTP/NDM
• Good understanding and hands-on experience with different monitoring/logging tools and responding to alerts to take the necessary actions to fix the issue
• 1+ years of Banking experience
• Experience in Wire Payments flow, and ACH payment processing is nice to have

Job Expectations:

• Ability to work additional hours as needed
• Position offers a hybrid work schedule
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship

Location: 194 Wood Ave S. - Iselin, New Jersey 08830

Pay Range: $50.00 - $80.77

Benefits:

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement