Senior Operations Processor

Senior Operations Processor

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you.

About This Role

Wells Fargo is seeking a Senior Operations Processor as part of the Commercial Banking Operations Division.

In this role, you will:

• Support operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within operations functional area
• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
• Apply technical knowledge and expertise to perform work and action requests
• Provide subject matter expertise and interpretation of procedures to staff
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualification

• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Experience with treasury management products and services
• Account analysis experience
• Strong attention to detail and accuracy skills
• Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
• Ability to navigate multiple computer system windows, applications, and search tools to find information
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to handle confidential material in a professional manner
• Excellent verbal, written, and interpersonal communication skills
• Experience with Hogan CIS and RPM
• Experience with Hogan MaxAAR
• Strong organizational, multi-tasking, and prioritizing skills

Job Expectations

• Ability to work a hybrid schedule, at least 3 days a week working in office.
• Ability to work additional hours as needed.

Posting Locations

• 2800 South Price Rd BLDG D. Chandler, AZ 85286

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.