Lead Systems Operations Engineer

Lead Systems Operations Engineer

Wells Fargo is seeking a highly skilled and forward-thinking Lead Systems Operations Engineer to join our Technology Operations team. This role is ideal for someone passionate about building scalable, resilient, and intelligent infrastructure solutions. You will play a key role in driving automation, developing APIs, reducing operational toil, and enabling self-service capabilities through cutting-edge technologies including Generative AI and Agent development.

In this role, you will:

• Cloud Infrastructure Management: Design, deploy, and maintain cloud-native solutions using containerization and orchestration tools such as Docker and Kubernetes
• Automation & IaC: Develop and maintain infrastructure as code using APIs & Scripts and automate operational tasks using Python and other scripting tools
• AI-Driven Operations: Leverage Artificial Intelligence and Python frameworks to identify and eliminate toil and build intelligent self-service solutions for internal teams
• Linux Systems Engineering: Administer and optimize Linux-based environments across cloud platforms
• Collaboration & Enablement: Partner with engineering teams, and development teams to create reusable automation patterns and scalable infrastructure solutions
• Security & Compliance: Ensure systems are secure, compliant, and aligned with best practices and organizational policies
• Change and Incident Management: proficient in Incident and Change management.

Required Qualifications:

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience in cloud engineering or related roles
• Strong proficiency in Linux system administration
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes)
• Expertise in developing APIs and UI development using Python for operations modernization
• Experience implementing AI/ML solutions by leveraging existing enterprise models in operational workflows
• Familiarity with Prompt engineering concepts and tools (e.g., LangChain, LangGraph, OpenAI function calling)
• Excellent problem-solving skills and a passion for innovation.

Desired Qualifications:

• Proven experience in leading cross-functional teams
• Strong problem-solving and decision-making abilities
• Excellent communication and collaboration skills
• Experience in project management and stakeholder engagement
• Working experience with REDIS Platform
• DevOps Tools: Familiarity with CI/CD pipelines, Git, Jenkins, Terraform, Ansible, Github
• Monitoring & Performance: Tools like Prometheus, Grafana.

Job Expectations:

• This position is not eligible for visa sponsorship
• This position offers a hybrid work schedule
• Need to be available for on-call support
• The flexibility to work in ad-hoc shifts when required