Associate Operations Processor

Associate Operations Processor

Wells Fargo is seeking an Associate Operations Processor. In this role, you will:

1. Perform general clerical operations tasks that are routine in nature
2. Receive, log, batch, and distribute work
3. File, photocopy, and answer phones
4. Prepare and distribute incoming and outgoing mail
5. Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
6. Work under close supervision following established procedures

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Performs a variety of operational task for the low to moderate complex processes or functions
• Takes accountability for the entire process from receipt of work to resolution and closure.
• Task requires coordination of information among various operational areas and customers. Uses multiple online systems
• Duties may include- receiving and reviewing incoming work, contacting appropriate resources as needed entering transaction RIDS application, verifying with accuracy, resolving complex customer/client request, using multiple resources and records.
• Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
• Exercises some judgement within guidelines.
• Quality oriented. Demonstrate high level of attention to detail meeting deadlines
• Working knowledge in quality or with back office processing experience or is equivalent
• College graduate, preferably in commerce
• Strong analytical skills with high attention to detail and accuracy
• Good verbal, written, interpersonal communication skills
• Basic Microsoft office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Typing (alphabet and 10 key numerical) data entry experience. Minimum typing speed and accuracy: 30-35 (wpm/98%)
• Strong organizational, multi tasking, and prioritizing skills
• Solid problem solving skills
• Ability to execute in a fast pace, high demand, environment while balancing multiple priorities

Job Expectations:

• University degree in business, commerce, or any other discipline
• 6+ months of experience in banking/financial services
• Alpha numeric data entry experience
• Excellent typing skills with accuracy of >=98%
• Strong analytical skills with eye to details
• Strong communication skills both written and spoken
• Flexible with working in US operation hours i,e India night shift

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.