Investor Services Fund Specialist

Fund Specialist

The Fund Specialist sits within the Investor Services team and is responsible for delivering high-quality operational and servicing support to investors across Wellington-sponsored funds and pooled investment vehicles. The role is client-facing, detail-oriented, and highly collaborative, requiring strong judgment, disciplined data management, and the ability to coordinate across multiple internal partner teams to support the full client lifecycle.

Fund Specialists act as a key point of contact for fund-related servicing requests, onboarding activities, and ongoing investor support, helping ensure accurate, timely, and compliant execution of responsibilities.

Key Responsibilities

• Serve as a primary servicing contact for investors and internal partners on fund-related operational inquiries.
• Own and coordinate responses to fund servicing requests that cannot be self-served by Client Group teams, including reporting, fund data, transfer agency, and operational queries.
• Communicate relevant fund information and changes to investors.
• Coordinate investor onboarding and offboarding activities, including:
• Subscription and redemption documentation
• Client and fund data setup
• Coordination of KYC and client due diligence requirements
• Partner with internal teams to ensure accurate and timely setup of accounts, reporting, and connectivity.
• Support the regulatory reporting requests by fund investors for DOL Form 5500 filings and audit requests.
• Maintain accurate, complete, and auditable investor and fund records across internal systems.
• Apply strong data hygiene and documentation standards to support operational integrity, risk management, and regulatory readiness.
• Identify potential data issues, inconsistencies, or risk-sensitive scenarios and escalate appropriately.
• Work closely with internal partners including Client Group teams, Fund Reporting, Trust Operations / Transfer Agency, Client Flow, Finance, Tax, Compliance, and Product Management.
• Coordinate information flow and deliverables to ensure consistent, high-quality investor experience across the fund lifecycle.
• Contribute to Investor Services initiatives focused on improving scalability, efficiency, and client experience.
• Support change management initiatives related to fund servicing, governance requirements, or new operating models.
• Participate in projects designed to enhance documentation, workflows, and service standards within Investor Services.

Qualifications & Skills

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years of experience in investment management, fund operations, investor services, trust, or a related financial services role.
• Working knowledge of collective investment vehicles, fund structures, and investor servicing mechanics preferred.
• Familiarity with client onboarding, subscriptions/redemptions, and transfer agency processes is a plus.

Skills

• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities in a fast-paced, highly collaborative environment.
• Clear written and verbal communication skills, with a client-service mindset.
• Sound judgment and risk awareness, with the ability to recognize when escalation is required.
• Proficiency with internal systems, reporting tools, and documentation standards.
• Continuous improvement mindset with interest in operational excellence.

Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.

As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us.

At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:

USD 90,000 - 180,000

This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.

Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)

We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.