Patient Services Representative Full - time
Wee Care Pediatrics
Patient Services Representative Full-Time
Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service.
Position: Patient Services Representative
Location: Layton
Type: Full-Time
Schedule: Monday - Friday 4pm-10pm
Job Description: In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.
Job Qualifications: • Previous customer service experience highly recommended. • Experience working in a medical office setting desired. • Ability to communicate effectively with providers, staff, and patients/parents. • Capable of prioritizing multiple job demands and work in a fast-paced health care environment. • Demonstrate compassion and understanding for the patient and families. • Basic computer knowledge and phone etiquette required. • Must possess a GED/High School diploma.