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Machine Learning Engineer (Modeling) - Support Advocate Copilot - Remote Eligible

Develop Natural Language Processing and Gen AI models to improve effectiveness of customer support.
Remote
Mid-Level
$139,000 - 208,600 USD / year
2 weeks ago
Weebly (Acquired by Square)

Weebly (Acquired by Square)

Build a free website that grows with your business.

Job is no longer active
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✨ About The Role

- The role involves experimenting with state-of-the-art algorithms to improve knowledge retrieval and search efficiency - Developing Natural Language Processing and Gen AI models to enhance the effectiveness of customer support experiences - Collaborating with cross-functional teams to understand business needs and develop impactful solutions - Creating both batch and real-time models training and deployment designs - Continuously monitoring and evaluating the performance of machine learning models, making necessary adjustments, and presenting reports on model performance and trends to stakeholders
- Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field with a Master's degree preferred - 3+ years of experience in machine learning, data analysis, or a related field - Strong knowledge of machine learning algorithms, data analysis techniques, and programming languages such as Python or Java - Excellent problem-solving skills, attention to detail, and communication skills to explain complex concepts to non-technical stakeholders - Experience with Deep Learning, Natural Language Processing, Large Language Models, Search & Recommendation, and model performance evaluation
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Machine Learning Engineer (Modeling) - Support Advocate Copilot - Remote Eligible
Remote
$139,000 - 208,600 USD / year
Engineering
Job is no longer active
About Weebly (Acquired by Square)
Build a free website that grows with your business.