Analyst, Intersync Operations

Junior Operations Analyst

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Junior Operations Analyst will support the processing of all customer activity for the Broker Dealer and Clearing Firms that partner with interSYNC including deposit and withdrawal activity and rate updates. In addition, the Analyst will support the reconcilement of all Insured Depository Institutions end of day bank balances and help maintain up to date contacts for each of the Depository Banks interSYNC works with.

Key responsibilities for this position:

• Obtain in depth understanding of the interSYNC system through cross-training to perform daily operational processing for all interSYNC source institutions. This is the system utilized by all interSYNC employees and supports the daily operations for the interSYNC product.
• Support the daily operational processing for all interSYNC source institutions (Broker Dealers/FinTechs/Clearing Firms). Ensure that all deposit or withdrawal activity is settled on a same day basis.
• Daily reconciliation of all Depository Bank balances for the previous business day – comparison between interSYNC balance and those recorded by bank. Any discrepancies will be investigated and resolved expeditiously.
• Broker Dealer Rate Update – Program gross rate and customer rate updates required on as needed basis. Inputs made into the interSYNC system and communicated to BD clients.
• Bank onboarding administrative support – Support the addition of new depository banks with documentation, tracking status updates and sharing internally.
• Monthly fee reconcilement – reconcile interSYNC and BD fees. Compare to fees received from depository institutions. Troubleshoot any discrepancies.
• Quarterly Bank Contact maintenance – update bank contact list. Ensure all operational contacts are still appropriate contacts.
• Support interSYNC team members as needed.

Education, skills and experience requirements:

• Four-year undergraduate degree preferred
• Excellent detail-oriented skills with an eye towards process improvement
• Ability to multitask in a fast-paced environment
• Good individual and team performer
• Ability to work from hours 10:00am - 6:00pm EST.

Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.