Account Manager With Italian

Account Manager With Italian

Webinterpret is all about taking e-commerce to the next level, empowering over 12,000 sellers to expand with marketplaces with ease. For more than 16 years, we've simplified cross-border selling with powerful tools that manage everything from AI-driven ad optimization and smart inventory syncing to handling currency fluctuations and localizing listings for different markets.

We're not just helping sellers go global—we're making it effortless. Our AI-driven tools, smart automation, and deep expertise turn complex challenges into simple, powerful solutions for global growth. From massive scale listings to seamless inventory management, we handle the complexity so sellers can focus on success.

Location: Warsaw, Bonifraterska 17

Hybrid working: 3 days from the office, 2 days from home

What will you do? As an Account Manager, you will be the key driver behind the success of our top-performing sellers! You will be the key to their success, guiding them through onboarding, enhancing their performance, and ensuring they fully capitalize on every opportunity. By managing our elite sellers, you'll drive their growth, boost their profitability, and elevate their overall satisfaction with our solutions.

Your key responsibilities include:

• Advising and supporting our highest-performing sellers during onboarding and throughout their entire journey.
• Managing and optimizing the performance of top-tier sellers, helping them unlock their full sales potential.
• Upgrading customers from a free trial period to paid packages by showcasing the value of our offerings.
• Enhancing customer profitability and satisfaction by identifying cross-selling opportunities for additional products and services.
• Accurately tracking interactions and actions within CRM tools (e.g., Salesforce) and reporting documents as directed by team leaders.
• Providing occasional support at events where the company is present, representing the company with expertise and professionalism.
• Contributing to the rollout of new features and programs with a proactive and "can-do" attitude.

If you're passionate about driving success for the best in the business and want to make a real impact, we'd love to have you on our team!

If you:

• Have over 2 years of sales experience (ideally in e-commerce).
• Are fully proficient in Italian and English.
• Understand that successful selling requires regular client communication through various channels.
• Excel in effective communication and client engagement.
• Are skilled in negotiation or eager to develop this skill.
• Bring e-commerce experience (advantageous).

What can we offer you?

• Take care of you and your loved one's health with private medical health insurance.
• Multisport cards for you and your family will take care of your health and well-being.
• No more morning rush - start your workday anytime between 8:00 AM - 10:00 AM.
• Enjoy the flexibility of our hybrid model, with the option to work from home two days a week.
• Say goodbye to the formal dress code - come to work in whatever makes you feel comfortable.
• Stay longer and earn more - enjoy extra paid days off throughout the Anniversary program.