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Warranty Administrator And Technical Support (f/m/x)

Own warranty and technical support processes for Webasto customers worldwide
Molinella, Emilia-Romagna, Italy
Mid-Level
12 hours agoBe an early applicant
Webasto SE

Webasto SE

Develops and manufactures roof, heating, cooling, and charging systems for automotive and commercial vehicle applications worldwide.

Warranty Administrator And Technical Support

Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?

You can look forward to these exciting tasks:

  • Manage warranty and 0 Km requests from aftermarket and OE customers
  • Manage analysis and reporting related to warranty and 0 Km materials
  • Contribute to the telephone support service by providing technical support via phone/email for the entire range of Webasto products
  • Actively collaborate with internal departments (R&D, Quality, Sales) to analyze technical issues and customer assistance requests
  • Perform interventions at customer locations

This is what you bring to us:

  • High school diploma, preferably in mechanical or electrical subjects
  • Knowledge of MS Office (Excel, Word, Outlook), Internet Explorer, and, if possible, SAP
  • Knowledge of the English language
  • Analytical mindset and attention to detail
  • Ability to work in a team, results-oriented, and customer-focused

Applications from qualified individuals with disabilities are expressly welcome.

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Warranty Administrator And Technical Support (f/m/x)
Molinella, Emilia-Romagna, Italy
Support
About Webasto SE
Develops and manufactures roof, heating, cooling, and charging systems for automotive and commercial vehicle applications worldwide.