Location: South-West UK
Location Type: Remote
Group: Spirax Group
Account Management: Establish and maintain a sustainable pipeline of potential opportunities by growing key customers and high-growth industries within the designated sector.
Business Development: Identify and engage potential customers through research, networking, and industry events, promoting the full range of Watson-Marlow products.
Customer Partnering: Act as a trusted advisor for existing customers, offering technical expertise and building long-term relationships by understanding customer needs, troubleshooting issues, and providing proactive recommendations to enhance system performance.
Managing Sales Leads: Take ownership of sales leads and inquiries, providing tailored quotations and ensuring timely follow-ups.
Allocating Workload Strategically: Strategically allocate workload across EMEA support functions to free capacity for high-impact commercial initiatives.
Demonstrating Products: Proactively visit customers and attend exhibitions showcasing Watson-Marlow products through on-site or virtual demonstrations, highlighting features, benefits, and real-world applications.
Researching Trends: Research competitor, market, and industry trends; engage in ongoing professional development to stay at the forefront of industry advancements; share insights and best practices with global colleagues to enhance collective success.
Utilising CRM Tools: Use CRM tools to track and manage leads, ensuring consistent follow-ups and progression through the sales funnel, and deliver accurate and timely forecasts to support sustainable business growth.
Driving Total Customer Solutions: Adopt the Total Customer Solutions drive by utilizing consultative sales skills and acting as a true 'partner' to the key customer base.
Championing Core Values: Champion core values, fostering a culture of safety, collaboration, customer focus, excellence, and respect across teams to deliver exceptional results.
Education: BSc or Diploma in an aligned subject or equivalent technical experience within an aligned industry is required.
Experience: Due to the nature of our business, you will need technical sales experience selling process capital equipment or similar services/products into Industrial or Water & Waste Water customers. Chemical dosing experience is an asset.
Skills: You will have a strong commercial acumen, with a proven ability across both key account management and business development in a technical B2B environment. Our sales engineers are often required to act independently, therefore it is essential to have entrepreneurial skills including problem solving, budgeting, networking, and collaboration skills. Face to face interaction is essential for partnering so the ability to travel 60-70% across the designated patch is essential.
Benefits: At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:
Everyone is Included at Spirax Group: We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.
We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include:
Learn more at spiraxgroup.com/inclusion . We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply. If you require accommodations during the application process, please let us know.
Company Overview: At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialized filling systems and products for single-use applications.
Our shared purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!
Our inclusive culture and values unite us, guide our decisions and inspire us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.