Sales Engineer

Sales Engineer

The sales engineer will provide technical and commercial support to key customers in assigned markets, negotiate trade deals independently, and contribute to national company goals. Responsibilities also include reporting sales area data, ensuring excellent service for customer satisfaction and sustainable results, prospecting and maintaining customer relationships, and serving various segments by addressing unique client needs.

What Will You Do

• Develop assigned markets and regions by conducting targeted commercial activities.
• Monitor sales performance and business opportunities, seeking new prospects and applications within current accounts.
• Identify and contact potential customers.
• Prepare technical specifications and project proposals, detailing the benefits and expected returns of equipment to customers.
• Work with the application engineering team to determine suitable solutions for complex projects.
• Provide technical and commercial support, including customer training and presentations.
• Train sales representatives, distributors, and employees as needed, and participate in the company's global training programme.
• Utilise the MS AX system to monitor sales progress.
• Retain customers through regular visits, evaluating their requirements and proposing tailored solutions.
• Track competitor activity and implement strategies to mitigate its impact.
• Implement strategies to promote market and regional growth, ensuring compliance with ethical and regulatory standards during negotiations.
• Remain informed about relevant market and regional trends.
• Monitor and report on sales results and forecasts, including weekly updates.
• Attend industry fairs and events.
• Visit customer sites to help maintain business relationships.
• Resolve issues after product delivery and installation.
• Provide guidance and recommendations for performance improvement.
• Support the finance team in portfolio collection and recovery.
• Comply with ISO 9001, 14000, and EHS standards and procedures according to scheduled training.

Who You'll Be Working With

• Internal: Technical team, administrative and financial area
• External: Customers and factories

This Is What You Need To Succeed In This Role

• Experience in industrial sales and providing advanced technical support.
• Background in managing and developing key customers, including involvement in strategic negotiations.
• Knowledge of the Water/Wastewater market and understanding of relevant applications and industry requirements.
• Communication and interpersonal abilities across various organizational levels.
• Skills in planning and organization, with experience managing priorities in a home office setting.
• Adherence to professional standards and practices.
• Adaptability and effective management of change and challenging environments.
• Demonstrated initiative and focus on achieving results and continuous improvement.
• Ability to persuade and influence, supporting decision-making processes.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days' paid volunteering leave
• Comprehensive private healthcare
• An enhanced retirement plan
• Life assurance
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone Is Included At Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include:

• Gender-neutral parental leave
• 15 days of extra paid caregiver leave
• Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
• Menopause-friendly workplace principles and more.

Learn more at Our Inclusion Commitments.

Equal Opportunity Employer

Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company Overview

At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.