Inside Sales Representative

Customer Service / Inside Sales Representative

The Customer Service / Inside Sales Representative plays a key role in supporting customers and driving sales growth within the organization. This position involves handling inbound inquiries, providing product information, processing orders, and proactively reaching out to existing and potential clients to promote products or services. The ideal candidate is a strong communicator with a customer-first mindset, capable of building relationships, resolving issues efficiently, and identifying sales opportunities.

As a Customer Service/Inside Sales Representative with us, the minimum responsibilities are:

• In office 5 days a week 8-5 working with sales team
• Sourcing new business opportunities
• Enter intelligence gathered into our ARES and Trux systems for future follow up
• Working with operations and administrative staff in a team environment but must be capable of working independently
• Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience
• Work with sales team to call on all sales campaigns/promotions, new service launch and other sales related initiatives

What We Need From You:

• Telephone sales and customer skills are a key component of the position with successful track record of maintaining existing business, prospecting and closing new business
• Excellent phone etiquette and demeanor
• Excellent written and verbal communication skills
• Maintain and develop existing business best practices
• Ability to operate in a fast-paced and dynamic business environment and be prepared to develop and execute strategies
• Ability to learn and use multiple computer systems simultaneously

What You'll Get From Us:

• Competitive Wages
• Retirement Plan with company match; let us help you save for your future
• Benefits; Medical, Dental, Vision
• Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
• Insurance: Life, Short Term/Long Term Disability

With competitive base salary, and awards and incentives, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. On top of all of this, you can earn even more through our sales commission plan. Our compensation package is competitive and comes with excellent benefits. You'll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.