Insurance Billing/collections Assistant II (hybrid) - Physicians Billing Service
Washington University in St. Louis
Scheduled Hours
40
Position Summary
Performs follow-up insurance billing and collection activities on a minimum of 30 claims per day; makes collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regard to expediting payments from various payers for physician's services.
Job Description
Primary Duties & Responsibilities:
Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
Makes collection calls to insurance companies and patients to ensure timely payment of claims.
Reviews remittance advises for rejection and accuracy of payment amounts.
Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement.
Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
Responds to questions and requests from insurance companies.
Supports customer service unit in answering billing and collection questions.
Acts as back-up support for Accounts Receivable staff during peak times, vacations/illnesses.
Assists with training of co-workers.
Working Conditions:
Normal office environment.
Primarily remote with the exception of coming into the office at least once a month.
Physical Effort:
Typically sitting at a desk or table.
Equipment:
Office equipment.
Required Qualifications
Education: High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications: No specific certification is required for this position.
Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)
Skills: Not Applicable
Driver's License: A driver's license is not required for this position.
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education: No additional education beyond what is stated in the Required Qualifications section.
Certifications: No additional certification beyond what is stated in the Required Qualifications section.
Work Experience: No additional work experience beyond what is stated in the Required Qualifications section.
Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System
Grade
C06-H
Salary Range
$17.34 - $25.40 / Hourly
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ. If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal:
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness:
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family:
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.