Human Resources/payroll Support Specialist (hybrid) - Shared Business Services Hub

Scheduled Hours

37.5

Position Summary

The Shared Business Services Hub provides human resources, payroll and financial transaction processing support to many administrative and academic units on the Danforth Campus. This position serves as the Human Resources/Payroll Support Specialist to an assigned portfolio of units, processing human resources transactions and monitoring payroll cycles. This position is a subject matter expert, functioning as a primary source of information for departments regarding employee and non-employee appointments and Workday processes and procedures. This position also assists with reporting and analysis of human resources and payroll data.

Job Description

Primary Duties & Responsibilities:

• Creates positions and job requisitions in Workday Human Capital Management (HCM) System as applicable.
• Enters new appointments for faculty, staff, student workers, non-employee stipend recipients and contingent workers in Workday HCM. Ensure that individuals successfully complete their onboarding processes in Workday, providing assistance, training and information as needed.
• Processes other online transactions, including data changes, merit increases, supplemental payments, and academic appointment updates.
• Coordinates transfers and terminations, confirms accrued vacation payouts and transfers are accurately calculated by the system.
• Enters annual stipend level updates for students and post-docs.
• Coordinates Leaves of Absence in conjunction with the HR Leaves Team as applicable.
• Updates absence calendars, tracks utilization of paid time off and processes Return from Leave transactions in the system where applicable.

Payroll

• Completes scheduled payroll processing tasks for both biweekly and monthly payroll cycles.
• Confirms compensation amounts and updates payroll costing allocations as required.
• Manages time reporting processes, including reviewing timesheets for errors and securing appropriate manager approvals. Runs required pay cycle reports and review for accuracy and completeness, resolving issues as required.
• Processes manual check requests and payroll accounting adjustments as needed.

Reporting

• Assists the Shared Business Services Hub Director, Manager and HR/Payroll Workgroup Supervisor in generating personnel/payroll reports as required.

Customer Service

• Provides professional and courteous customer service to Academic and Administrative Units supported by the Shared Business Services Hub.

Process Improvement

• Continually looks for opportunity to improve workflow, efficiency and accuracy of transactions.
• Participates in pilot projects and provide feedback on system and process enhancements during development and implementation.

Policies and Procedures

• Ensures consistency of human resources and payroll practices and adherence to university policies and procedures.
• Maintains a thorough up-to-date knowledge of policies and procedures, including the university's statement of internal controls and federal, state, local and foreign national payroll rules and regulations.

Working Conditions: Job Location/Working Conditions

• This position is a hybrid position that primarily works from home.
• Must have a dedicated workspace with space for dual monitors and must be able to work at campus location (St. Louis) as needed.
• Normal office environment.

Physical Effort:

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.

Equipment:

• Office equipment.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications: No specific certification is required for this position.

Work Experience: Payroll, Accounting, Or Administrative Support (4 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

More About This Job

Required Qualifications: Four years of experience in human resources, payroll and/or accounting experience.

Preferred Qualifications: Bachelor's degree in Accounting, Finance, Business, Human Resources or related field may substitute for experience. Five years of experience in human resources, payroll and/or accounting experience. Experience with Workday and CRM systems. Prior experience in a university setting. Prior experience with financial reporting systems. Demonstrated ability to modify one's own behavioral style to interact successfully with faculty, staff and students (at all levels) in a fast-paced environment, sometimes under pressure, and respond to their needs with a high level of professionalism. Excellent customer service skills; and communication skills, both written and verbal. Demonstrated ability to handle confidential information responsibly.

Preferred Qualifications

Education: Bachelor's degree - Accounting

Certifications: No additional certification beyond what is stated in the Required Qualifications section.

Work Experience: No additional work experience beyond what is stated in the Required Qualifications section.

Skills: Analytical Thinking, Confidentiality, Customer Service, Deadline Management, Detail-Oriented, Interpersonal Communication, Methodical Problem Solving, Multitasking, Oral Communications, Prioritization, Self-Organization (Business), Stress Management, Teamwork, Working Independently, Written Communication

Grade

G09-H

Salary Range

$23.37 - $36.19 / Hourly

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University