WFS Employment Services Lead

Employment Services Coordinator

Provide employment services to individuals with disabilities & disadvantages including evaluation, assessment, training, coaching, placement, & retention services. Supervise &/or provide direct employment services to program participants. Must have valid driver’s license, clean driving record, & proof of personal auto insurance. Must pass driver record & background check.

Education &/or Experience: Bachelor’s degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience.

Essential Duties & Responsibilities include the following:

• Provide primary contact point to community referral sources to receive & screen new referrals.
• Assist with the development & implementation of programs & services.
• Establish & maintain good working relationships with participants, referral agencies, & all team members.
• Follow up on participant progress, providing encouragement.
• Ensure all paperwork & related activities are current, accurate, & in compliance.
• Enter required data into the Participant Case Management database in a timely & accurate manner.
• Stay informed of state & federal laws affecting the organization & the people it serves.
• Meet or exceed projected revenue or billable hour goals.
• Provide services in accordance with Goodwill policies, CARF standards, & principles of safety.
• Assist in developing natural supports for participants.
• Assist participants in achieving the highest level of independent functioning while receiving services.
• Facilitate Person Centered Planning to determine vocational goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon.
• Review each participant’s referral information, vocational assessments, psychological profiles, work assets &/or limitations, & other available information to determine appropriate job match.
• Gather data & write reports of participants’ work behaviors & progress.
• Perform job & task analysis.
• Provide hands-on supervision & support to participants/employees during their learning & performance of job duties at a variety of work locations.
• Act as job coach & trainer for program participants.
• Develop & conduct job-readiness services to ensure participant receives necessary assistance & instruction in resume writing, job search, interviewing techniques, employer expectations, hygiene, self-esteem building, etc.
• Assist participants in seeking, obtaining, & retaining transitional & competitive employment.
• Develop job related to participants abilities, limitations, job needs, & desires.
• Educate individuals with regards to educational & career planning opportunities.
• Model appropriate work behaviors & interpersonal skills.
• Assist employer with participant training, support, & job accommodations, including assistive technology needs.
• Assist employer in developing natural supports for participants to include analysis, teaching, & behavior management.
• Educate employers about the effectiveness, profitability, & benefits of employing individuals with disabilities &/or disadvantages, including tax-related & other state or federal financial supports.
• Contact participants to inform them of employment possibilities.
• Perform employment searches for participants, utilizing computer databases, networking, Internet recruiting resources, cold calls, & employer referrals.
• Inform business, labor, & the general public about Goodwill services & available potential employees.
• Determine the worksite is properly equipped to ensure participant safety.
• Work at more than one location with a multiple caseload.
• Provide Independent Living services as directed by contract & service plan/authorization.
• Other duties as assigned.