US Operations Support

US Operations Support Specialist

Adecco is currently assisting a local customer in their search for a US Operations Support Specialist position in Seattle, WA. This is a great opportunity to further your existing skills as a data analyst, while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Position Highlights:

• Work Type: Hybrid – Seattle, WA
• In-office Mon/Tues/Thurs. - Remote Weds./Fri.
• Pay: $41.52/HR
• Shift: M-F | 9 a.m. - 4 p.m.

Job Description: US Operations Support Specialist

The AV Labeling team within Uber's AI & Data Solutions org partners with leading autonomous vehicle companies to deliver high-quality labeled data that powers the development of self-driving technology. After years of supporting internal ML teams at Uber, this startup-style initiative was launched to bring our expertise in AV labeling, operations, and tooling to external customers. We're looking for an exceptional operations analyst to help us scale. You will act as the right hand to the Program Manager, helping to launch pilot projects, streamline processes, and drive execution across engineering, product, and operations. If you're a self-starter who thrives in fast-moving environments and loves solving ambiguous operational challenges, this role is for you.

Key Responsibilities:

• Run pilots: Support setup and execution of early-stage projects, coordinate with engineering and product to deliver customer results fast.
• Create SOPs: Document pilot workflows and turn successful experiments into scalable processes.
• Drive operational rigor: Identify inefficiencies, propose improvements, and help implement faster, better labeling processes.
• Support scale: Track and manage day-to-day operations, especially as projects move into production.
• Tool evaluation: Help assess in-house and external Lidar tooling (e.g., Deepen, Kognic, Segments.ai); make feature recommendations.
• QA & quality ops: Certify outputs, investigate labeling trends, and flag quality issues.
• Data analysis: Create reports on task throughput, quality metrics, and issue tracking.
• Internal coordination: Help align stakeholders across Product, Engineering, Ops, and Customer teams.
• Customer-first execution: Think like the customer; anticipate blockers and move fast to solve them.

Requirements:

• 2-4 years in operations, analytics, program coordination, or equivalent
• Comfortable in ambiguity. Thrives in a scrappy, startup-like environment
• Highly self-directed: able to figure out next steps and take initiative without a playbook
• Process-minded: able to bring structure to messy or undefined workflows
• Detail-oriented: great at catching inconsistencies and following through on edge cases
• Excellent communicator and cross-functional collaborator
• Intermediate Excel / Sheets skills

Preferred Skills:

• Familiarity with lidar, 3D perception, or AV labeling workflows
• Experience in tools like Deepen, Segments.ai, or similar
• Project management experience

You'll help track task progress, triage blockers with global stakeholders, support quality reviews, organize SOPs, and keep pilot workflows running smoothly. You'll act as a bridge between program managers and global labeling teams. The ideal candidate is detail-oriented, proactive, and thrives in a startup-style environment where documentation, tooling, and processes are still evolving.

Dress Code: Business Professional + Perks:

• Weekly pay
• Competitive benefits after 2 weeks – medical, dental, and vision
• Clean and safe working environment
• Access to Adecco's Aspire Academy with thousands of free upskilling courses

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Job Title position with Adecco in City, State, apply today!

Pay Details: $41.52 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.